Request for a single centralized panel in ATD

[ashgoh]

Hi team,

The customer GovTech is requesting for a single centralized control panel to search the main ATD for all the results. Currently, their project has a total of 8 sets of ATD and because of current technical limitation, whenever they receive an alert, they have to search all the 8 units of ATD one by one which is extremely time-consuming and inefficient. 

The customer's ASK here is to request a PER to have a single plane of glass so that they can just search the main ATD and see all the results, rather than searching through each ATD one by one. 

Customer: GovTech LT20005 (DMS)
Requestor: Edmund Lim
CSM: Ash Goh

[hsadi]

Hi Ashgoh,

Please follow this article to raise a product enhancement 

https://kcm.trellix.com/corporate/index?page=content&id=KB60021

Best regards,

[ashgoh]

Hi there - thanks for your input. May I ask the PER request has already been raised, and anything else I should do from the article you shared? I'll be bringing this up to the product management team for their input. Thanks.

Ash Goh

[hsadi]

Hi Ashgoh,

There is nothing you need to add. Now, Engineering will review the PER and see if it's feasible to add the feature in ATD. 

Regards