The customer GovTech is requesting for a single centralized control panel to search the main ATD for all the results. Currently, their project has a total of 8 sets of ATD and because of current technical limitation, whenever they receive an alert, they have to search all the 8 units of ATD one by one which is extremely time-consuming and inefficient.
The customer's ASK here is to request a PER to have a single plane of glass so that they can just search the main ATD and see all the results, rather than searching through each ATD one by one.
Customer: GovTech LT20005 (DMS) Requestor: Edmund Lim CSM: Ash Goh
Hi there - thanks for your input. May I ask the PER request has already been raised, and anything else I should do from the article you shared? I'll be bringing this up to the product management team for their input. Thanks.
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