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davisoli
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Solidcore Linux scsrvc.service fails to start (code=exited status=2)

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Red Hat Enterprise Linux Server (3.10.0-1160.6.1.el7.x86_64) 7.9 (Maipo) [root@machine]# systemctl status scsrvc.service Error starting McAfee Solidifier service. Failed to start McAfee Solidifier service (scsrvc). Unit scsrvc.service entered failed state. cat solidcoreS3_install_6.4.12-125.log: setup files found. Initiating install... Checking for previously installed version package solidcoreS3-kmod is not installed package solidcoreS3 is not installed Installing build solidifier-kmod-6.4.12-125.LEL7.x86_64.rpm... Preparing... ######################################## Analyzing system for McAfee Solidifier installation... INFO: No problem found for McAfee Solidifier installation. Updating / installing... solidcoreS3-kmod-6.4.12-125 ######################################## Fresh Installation case !!! Making link for mapped kernel: '3.8.13-118.24.3.el7uek.x86_64' -> '3.8.13-118.23.1.el7uek.x86_64' Making link for mapped kernel: '3.8.13-118.25.1.el7uek.x86_64' -> '3.8.13-118.23.1.el7uek.x86_64' Making link for mapped kernel: '3.8.13-118.29.1.el7uek.x86_64' -> '3.8.13-118.23.1.el7uek.x86_64' Making link for mapped kernel: '3.8.13-118.30.1.el7uek.x86_64' -> '3.8.13-118.23.1.el7uek.x86_64' Installing build solidifier-6.4.12-125.LEL7.x86_64.rpm... Preparing... ######################################## Updating / installing... solidcoreS3-6.4.12-125 ######################################## Failed to start service. Package installed successfully. Locking down local cli access... Failed to connect to the McAfee Solidifier Service: Service is not running. Failed to init CLI: 2 [No such file or directory] Adding config param IsSystemControllerEPO... sending request to reload solidcore plugin...
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BenEllis
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Re: Solidcore Linux scsrvc.service fails to start (code=exited status=2)

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is selinux enabled or disabled? Is secure boot enabled or disabled? 

Can you start the service with "SCSRVC-d" from the install bin directory?

 

If you need more help with this. I suggest to open a case with support so we can collect a gatherinfo and look at the logs. 

BenJamin Ellis

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BenEllis
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Message 2 of 3

Re: Solidcore Linux scsrvc.service fails to start (code=exited status=2)

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is selinux enabled or disabled? Is secure boot enabled or disabled? 

Can you start the service with "SCSRVC-d" from the install bin directory?

 

If you need more help with this. I suggest to open a case with support so we can collect a gatherinfo and look at the logs. 

BenJamin Ellis
davisoli
Level 8
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Message 3 of 3

Re: Solidcore Linux scsrvc.service fails to start (code=exited status=2)

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By disabling secure boot, I was able to start the Solidcore service. Thank you.

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