Solidcore Run Commands

[mlajoie]

Good morning.. In reviewing events, i clicked on the option to 'allow locally'. i then clicked OK on the command to run. They appear to have not run as they are still present in 'client task catalog'. please advise on how to make them run and/or clear them.

Auto: Run Commands Dec 16, 2020 1:28:27 PM Eastern Standard Time_1816541696 Administrators 1 assignment Delete | Duplicate | Assign | Share

Auto: Run Commands Dec 16, 2020 8:16:23 AM Eastern Standard Time_1100558400 Administrators 1 assignment Delete | Duplicate | Assign | Share

Auto: Run Commands Dec 16, 2020 9:41:19 AM Eastern Standard Time_-731194688 Administrators 1 assignment Delete | Duplicate | Assign | Share

Auto: Run Commands Dec 16, 2020 9:45:04 AM Eastern Standard Time_1988038336 Administrators 1 assignment Delete | Duplicate | Assign | Share

Auto: Run Commands Dec 17, 2020 8:24:14 AM Eastern Standard Time_-1736369344 Administrators 1 assignment Delete | Duplicate | Assign | Share

Auto: Run Commands Dec 17, 2020 8:24:34 AM Eastern Standard Time_-641282240 Administrators 1 assignment Delete | Duplicate | Assign | Share

Auto: Run Commands Dec 17, 2020 8:25:58 AM Eastern Standard Time_-704100416 Administrators 1 assignment Delete | Duplicate | Assign | Share

Please advise.

[AdithyanT]

Hi @mlajoie,

Thank you for your post.

This is a bit tricky. the commands are run by Solidcore client, but in order to reach the endpoint from your ePO console, it depends on McAfee Agent. I would first begin investigation from the ePO, by sending in regular Solidcore commands and seeing if they work (sadmin bu to switch to update mode as an example). This could give us an idea if the issue is with only the tasks that is created via this method or if it impacts all tasks. Based on this we can further continue our investigation. Ideally, it would be better to have a Service Request to investigate these issues further.

[mlajoie]

interestingly, those commands are gone this morning.  They must've run over the weekend.