We have an end-user receiving an error stating a removable storage drive is write-protected. The user is testing a device control blocking policy with an exception for users in his AD group. Other users testing this policy have not experienced the same issue.
Rule: Block RSD
Exception: People in a particular AD group
Error: 'This drive is write protected'
We have tried the following:
- Assigning a different policy without that rule enabled and rebooting
--- USB devices could be read and written to
- Uninstalling the DLPe agent and reinstalling it
--- The same error was encountered for that policy