DLP 11.6 storage issues

[mvanhanehan]

Using DLP 11.6 currently and we have noticed a massive amount of DPL event data (~15gb) being locally stored on Thin clients, which is obviously impacting their performance and storage capability. We tried to purge (delete) the data (folder, etc.), but the only way we've discovered to do this is by uninstalling DLP.  When we try to delete the folder or file, we get a windows error saying we don't have permissions, but we are in the Admin OU and show full permissions. The purge tasks we see are only for purging the ePO server or setting certain thresholds for data limits, etc.

How do we prevent this (massive amount of data being stored locally) from happening in the future when we reinstall DLP on these devices (e.g. Are there any 'Client' purge tasks, can we point the data to a different storage location, etc)?

Additional interesting item: we opened up one of the log (.txt) files in the folder and it displayed about five rows of Chinese text characters, no English- anyone seen this before or know why?

Thanks in advance.

[mvanhanehan · Accepted solution]

So after uninstalling DLP (which purged the DLP data/folder), we set the DLP to store its data to a server location (rather than locally) prior to re-installing and haven't encountered the issue again.