Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7
Report Inappropriate Content
Message 1 of 3

Disable DLP


A misconfiguration of DLP has cause some of our machines to BSOD. We cannot get into the machines since the configuration was ment to disable USB SCSI drives, however by mistake we added SCSI drives and some older machines that have raid cards have failed to boot now that DLP is blocking those SCSI drives. Is there a way we can disable DLP momentarily whether its booting into safe mode or using Windows2Go image? Is there a way to reset the DLP configuration on the client itself so we can get the machines to boot? 

2 Replies

Re: Disable DLP

DLP Help Desk has the feature to establish a Client Bypass Key for temporary disabling DLP, although if you cannot login to the system, this would not work.

What I would suggest, try to see if you can configure the system with RAID to boot from one RAID disk in AHCI mode, not sure if this works but in the system BIOS there is usually such a function to switch from RAID to AHCI mode.

Level 9
Report Inappropriate Content
Message 3 of 3

Re: Disable DLP


This is a very complicated issue. 1. Check the reaction option of the policy/Ruleset that applies to those endpoint, check computer disconnected from the corporate network option if it's set to "React the same way as connected system" . If this is the enabled options, you need to get the system to communicate with your epo to disable the option.

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use our Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from product experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by employees.
Join the Community
Join the Community