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osama.mansoor
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Message 1 of 2
‎04-10-2019 12:18 AM

Error while uninstalling DLP Agent

Hi,

We have a few machines on which DLP Agent is remaining and I want to uninstall it gives an error.

Error: Failed loading DLPSecurityService.dll

Is there any way to completely and forcefully remove McAfee DLP Agent as we do not have it's EPO server.

DLP error.PNG

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DLP_RS
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Message 2 of 2
‎04-10-2019 02:03 AM

Re: Error while uninstalling DLP Agent

The issue reported is documented in the below KB-

Error: Failed loading DLPSecurityService.dll (when manually installing the DLP Endpoint 9.3.x agent on a client)
Technical Articles ID:   KB85390
 
 
If there is no issue with Windows Installer and to clean the machine, then McAfee EPR Tool can be used to remove DLP.
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