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Former Member
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Message 1 of 3
‎08-09-2018 02:03 AM

Unable to block Seagate USB device >2T?

Unable to block Seagate USB device >2T?

We checked GUID of Seagate USB Device is same as Fixed Disk Drivers in EPO

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‎08-09-2018 04:01 AM

Re: Unable to block Seagate USB device >2T?

Can you provide screenshot of device manager with the device connected ?

Additionally, try switching the filter(Lower\Upper) on the Policy applied to the machine.

Try this only on a single machine, do not attempt any changes on the main policy.

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Message 3 of 3
‎08-12-2018 07:57 PM

Re: Unable to block Seagate USB device >2T?

I tested with 2 different versions of DLP Endpoint（11.400 and 11.500). Blocked U Disk but couldn't block USB mobile hard disk.

Could you test it in your environment?

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