Dell E3510
Have also seen this issue with the E7710 and occasionally the E7270 - No conclusive/helpful answers...
After encryption. Sometimes after 1st restart, anywhere after.
Machine restarts to either the grey or blue Pre-boot McAfee screen, with no login box.
Same results after wipe/reimage.
Updating Agent to 5.0.4
Updating MDE to 7.1.3.604
No change.
Pic Attached. Any ideas? Thanks in advance!
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System Information
Computer Name: A6LY2CG2
McAfee Host Intrusion Prevention
Version number: 8.0
Build date: Friday, July 15, 2016
Build Number: 8.0.0.3828
License Type: Licensed
Expiration Date
Language: Automatic
Security Content Version: 8.0.0.7510
Security Content Created On: Thursday, January 05, 2017
Patch: 8
McAfee Agent
Version number: 5.0.4.283
Status: Managed
SuperAgent: Peer to Peer
Last security update check: 2/9/2017 4:37:04 PM
Last agent-to-server communication: 2/9/2017 4:36:34 PM
Agent to Server Communication Interval (every): 4 hours
Policy Enforcement Interval (every): 15 minutes
Agent ID: {15c3ebfa-eef0-11e6-023f-18dbf2165a73}
ePO Server/Agent Handler
DNS Name: ddcah.mckesson.com
IP Address: 192.168.196.28
Port Number: 80
DNS Name: DDCAP40268.na.corp.mckesson.com
IP Address: 10.5.21.59
Port Number: 80
McAfee ePO Deep Command Discovery Plugin
Version number: 2.4.0.418
Language: Multiple
McAfee DLP Endpoint
Version number: 9.3.100.52
Language: English (United States)
McAfee Drive Encryption Agent
Version number: 7.1.3.604
Language: Multiple
McAfee File and Removable Media Protection
Version number: 4.3.1.138
Language: Multiple
McAfee Drive Encryption
Version number: 7.1.3.604
McAfee VirusScan Enterprise + AntiSpyware Enterprise
Version number: 8.8.0 (8.8.0.1247)
Build date: 1/16/2014
Anti-virus License Type: licensed
Scan engine version (32-bit): 5800.7501
Scan engine version (64-bit): 5800.7501
DAT version: 8433.0000
DAT Created on: 2/8/2017
Number of Signatures in extra.dat: 0
Name of threats that extra.dat can detect: None
Buffer Overflow and Access Protection DAT version: 659
Installed Patches: 4
Installed Modules:
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