1903 update and Outlook 2019

[Crispen]

We just upgraded to the 1903 update (10.6.1.1666). We noticed that in trust center of Outlook 2019 it tells us that we don't have a anti-virus installed. This stops us from using internal programs to send email with outlook. Anybody else seeing this?

[AdithyanT]

Hi @Crispen 

Thank you for this post. I was wondering if you are still facing this issue? Can you please confirm that Detect suspicious email attachments is enabled on the endpoint by checking it's ENS Threat Prevention --> On-Access Scan Policy?

Also, Can you please let me know the status of Endpoint Security under your Windows Defender Security Center --> Virus & threat Protection as well?

If ENS On Access Scanning is enabled and up to date, and we are still receiving this warning, I would recommend creating a support ticket!

[Crispen]

AdithyanT,

Yes, We are still experiencing it. I have created a support ticket after I posted this and they said since we turn it off it will be that way. But I also turned it on and Windows states there is no antivirus turned on. I gave that to support and I have heard nothing in the past week.

I looked and we do not have Detect suspicious email attachments enabled.

These are the screenshots I have sent to support.

[Crispen]

But, we did find a way to use our internal programs even though Office states Antivirus in invalid.

[AdithyanT]

Hi @Crispen 

Thank you for your response. This is may turn out to be another variant of an 'ongoing' issue we are witnessing with Endpoint Security being disabled or turned off with Windows Defender taking over(in some cases just Cosmetic and in some, actually impacting the functionality of the product). We are still trying to identify the root cause, however, please ping me the Case number so that I can leave a note for the Engineer to action on this Case. 

Currently we do not have a documented work around for this type of issues we have seen and hence we request you to bear with us while Support team investigates and gets back to you with precise information on the issue you are facing.