Drive Encryption failed to install - OPAL errors

[Former Member]

We are having issues installing Drive Encryption on HP Elitebook 840's. Seems to be associated with Opal drives, I believe. Below are the errors in the log:

I have also attached the MfeEpe.log file. Any ideas?

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2016-04-05 18:36:26,288 ERROR   MfeEpePcEncryptionProviderPlugin     Failed to get all required system objects during initialization: [0xEE040001] Opening driver

2016-04-05 18:36:26,288 INFO    MfeEpeCoreEncryptionPlugin           Service Started Successfully

2016-04-05 18:36:26,288 INFO    MfeEpeEsEncryptionInformationService Service Started Successfully

2016-04-05 18:36:26,288 INFO    MfeEpeProductDetectionPlugin         Service Started Successfully

2016-04-05 18:36:26,288 INFO    EpoPlugin                            Service Started Successfully

2016-04-05 18:36:26,288 INFO    MfeEpeServiceLPCServer               Service Started Successfully

2016-04-05 18:36:26,288 INFO    MfeEpeOpalEncryptionProviderPlugin   Service Started Successfully

2016-04-05 18:36:26,288 INFO    MfeEpeEsEncryptionInformationService Service Started Successfully

2016-04-05 18:36:26,288 ERROR   MfeEpeOpalEncryptionProviderPlugin   ..\..\..\Src\EpeGenInitHandler.cpp: EPE_gen_init_handler::handle: 279: [0xEE00000B] EPEOPAL_system_pbfs interface (on non-Opal systems this is expected and is NOT an error condition)

2016-04-05 18:36:26,288 ERROR   MfeEpeOpalEncryptionProviderPlugin   Initialization failed.

2016-04-05 18:36:26,288 ERROR   MfeEpeCoreEncryptionPlugin           Encryption Provider {6477FB57-DCF1-418E-9948-9F32C57B0FA4} is in FAILURE state. Initialization aborted.

2016-04-05 18:36:26,319 INFO    MfeEpeServiceLPCServer               LPC state initialized.

2016-04-05 18:36:26,319 INFO    MfeEpeServiceLPCServer               Initial LPC state created.

2016-04-05 18:36:26,319 INFO    MfeEpeServiceLPCServer               LPC services started.

2016-04-05 18:36:26,319 INFO    MfeEpeServiceLPCServer               Service initialized.

2016-04-05 18:36:26,319 INFO    MfeEpeKeyServerService               Initialized successfully

2016-04-05 18:36:26,319 INFO    MfeEpeKeyServerService               Service Started Successfully

2016-04-05 18:36:26,319 WARNING MfeEpeServiceLPCServer               LPC channel subscriptions failed: [0xEE000007] Requested service is not available

2016-04-05 18:36:56,443 INFO    MfeEpeServiceLPCServer               LPC channels subscribed.

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Also Receiving this error:

2016-04-05 18:53:43,557 WARNING OpalProvider                         Disk configuration is unsupported for Opal. All disks must be Opal disks in order to activate with the Opal provider.

[ninov_n]

Hello,

You might be trying to encrypt multiple drives with opal policy settings.

In case you have multiple different type of drives, it is best practice to use PC Software encryption provider even for Opal drives.