EEDK depployment package from epo failing

[Sridhara]

Hi, I am trying to build and deploy an .exe external package using EEDK tool to epo. The built and deploy was successful but when I am trying to run the task package in epo to one of my client machine I am getting this error" Run now task ANYCONNECT4.9 WIN failed.<br/>Details: Product "VPN49WIN1000" installation failed, reason "Unknown error". 

The logs error says this:

Initiating spipe connection to site https://192.168.142.20:443/spipe/pkg?AgentGuid={edfae3e0-3c71-11e9-24ca-d46d6dac8d25}&Source=Agent_3....
connection initiated to site https://192.168.142.20:443/spipe/pkg?AgentGuid={edfae3e0-3c71-11e9-24ca-d46d6dac8d25}&Source=Agent_3....
Network library rc = <1008>, Agent handler reports response code <202>.
Agent handler doesn't have anything to send. response code 202.

I am attaching the screen shot of the epo error and logs too, Please get back to me soon.

Thanks

[Former Member]

Hello Sridhara,

Please check McScript deply.log for further errors.

Also are you trying to install Cisco AnyConnet VPN ?

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[wjmarche23]

Hi @Sridhara ,

I agree with my colleague @Former Member , we should look at the agent deploy log and try to validate if the package that was replicated and fully executed.

Bear in mind that when you replicate a package through EEDK, it will be download in:

C:\ProgramData\McAfee\Agent\<ePO Branch where EEDK is located>\VPN49WIN1000\Install\0000\

For example (if in current):

C:\ProgramData\McAfee\Agent\Current\VPN49WIN1000\Install\0000\

I would suggest moving the package via script and execute it from another directory.

For example:

@ echo off
md c:\windows\temp\VPN_INSTALL\
copy C:\ProgramData\McAfee\Agent\Current\VPN49WIN1000\Install\0000\*.* c:\windows\temp\VPN_INSTALL\
start cmd /c c:\windows\temp\VPN_INSTALL\<installer>.exe /quiet /blah /blah
Exit /B 0

What would happen? > The agent will receive this package, and it will execute the script, then the execution will return 0 after we run the installer, then we will update the task as successful.

NOTE: You can make your script more robust to wait until the installation finishes, then delete: c:\windows\temp\VPN_INSTALL\<installer>.exe

Kind regards,

Wilfredo
McAfee Support

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