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User93809463
Level 7
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Message 1 of 2
2 weeks ago

Error installing FramePkg or Smart Installer on Windows IoT devices

ePO 5.10.0 (Build 2428) Update 14. Attempting to install FramePkg or SmartInstaller agent on Window IoT devices errors out immediately. "Error occurred during agent McAfeeSmartInstall operations".
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Pravas
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Message 2 of 2
2 weeks ago

Re: Error installing FramePkg or Smart Installer on Windows IoT devices

Hi @User93809463 ,

It appears the issue is with Trellix Agent installation.

Please navigate to the folder %temp%\McAfeeLogs\ . Please send a screenshot of the folder contents and if possible attach the logs.

Thanks.

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