Installing Adaptive threat protection 10.6.1

[Former Member]

After running the installation task for deployment of Endpoint Security 10.6.1 package, the task reports to be done successfully. But after checking the client from ePO 5.9.1 I see al the apps to be deployed except "Adaptive threat protection 10.6.1". Even when I deploy it manually in a separate task the result is successful but still it does not appear in Products tab of the client in System Tree.

Any idea why is it happening?

Thank you in advance.

[AdithyanT · Accepted solution]

Hi @Former Member 

Thank you for your post. This is well explained with the required screenshots. Although, I don't have an ePO to test this on, I feel you are using an outdated version of ATP along with the new version of Endpoint Security package. The version of ATP to be deployed is 10.6.1.1191 (July Repost), however, I see that the selected package is: 10.6.1.1120 (February Release). The July Repost package was introduced to provide support for Windows 10 1903 specifically. Hence, part of the issue could be that this deployment is being tried out on Windows 10 1903 build machines

Since ATP is an additional component that is offered to work along with ENS, it is usually not a part of the Endpoint Security bundle when you download from product downloads or when you check in via ePO.

I would recommend trying to check in the new version of ATP and deploy the same to see how it fares.

The version information is displayed in this KBA. I sincerely hope this information resolves the issue. Please keep us posted!

[Former Member · Accepted solution]

Hello,

As per the screenshot.

All the ENS components are latest and ATP components belongs to ENS 10.6.1 Repost and December Update.

S 10.6.1 Repost and December Update	ENS bundle/standalone package	10.6.1.1087	PD27825	KB82450 (Firewall, Threat Prevention, and Web Control) KB88788 (ATP)	December 11, 2018
	Adaptive Threat Protection client	10.6.1.1120
	Common client	10.6.1.1124
	Firewall client	10.6.1.1106
	Threat Prevention client	10.6.1.1208
	Web Control client	10.6.1.1082
	Adaptive Threat Protection extension	10.6.1.1054
	Common extension	10.6.1.1059
	Firewall extension	10.6.1.1042
	Threat Prevention extension	10.6.1.1058
	Web Control extension	10.6.1.1039

And the latest version is :

Product Version	Module	Build Number	Release Notes	Known Issues	Release Date
ENS 10.6.1 July Update Repost IMPORTANT: In the Control Panel, Programs and Features or Apps & features (depending on your version of Windows), the ENS modules show the version: 10.6.11907. This design is intentional. This numbering allows ENS 10.6.1 July Update Repost to upgrade from any other 10.6.1 Update version.	Adaptive Threat Protection client	10.6.1.1421	PD28452	KB82450 (Firewall, Threat Prevention, and Web Control) KB88788 (ATP)	August 13, 2019
	Common client	10.6.1.1607
	Firewall client	10.6.1.1340
	Threat Prevention client	10.6.1.1666
	Web Control client	10.6.1.1435
	Adaptive Threat Protection extension	10.6.1.1191
	Common extension	10.6.1.1216
	Firewall extension	10.6.1.1196
	Threat Prevention extension	10.6.1.1234
	Web Control extension	10.6.1.1191

Please refer the below KB article:

https://kc.mcafee.com/corporate/index?page=content&id=KB82761

I would recommend you to please deploy the 

Adaptive Threat Protection client

10.6.1.1421

version.

Also please use Scheduled task instead of the Run Client Task Now.

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