Showing results for 
Show  only  | Search instead for 
Did you mean: 
Former Member
Not applicable
Report Inappropriate Content
Message 1 of 2

McAfee ENS Signature update is causing server RDP access to be blocked

When we encounter session log on timeouts for servers, a trace of earlier McAfee Endpoint Security Application Logs point to ?Update in Progress? but with NO corresponding ?Update Finished? entry. Example: 8/02/2019 12:31:28 p.m. mfeesp(1432.2980) PackageManager.PackageManager.Activity: Update Finished 8/02/2019 4:30:00 p.m. mfeesp(1432.2964) PackageManager.PackageManager.Activity: Starting AutoUpdate: Default AutoUpdate 8/02/2019 4:30:12 p.m. mfeesp(1432.1620) PackageManager.PackageManager.Activity: Update in Progress 8/02/2019 4:30:12 p.m. mfeesp(1432.3128) PackageManager.PackageManager.Activity: Please wait for update to finish... 8/03/2019 12:24:46 p.m. mfeesp(2032.2704) PackageManager.PackageManager.Activity: Starting AutoUpdate: Default AutoUpdate You can see the update did not finish and there are a number of entries missing - it was at this point that user logins could not occur until a restart of the server has occurred. Is there a reason that the McAfee ENS Signature update would: - stall and not complete - as a result, cause the server to not be able to be RDP'd into.
1 Reply

Re: McAfee ENS Signature update is causing server RDP access to be blocked

@Former Member 

Ideally it would not stop RDP session.

What is  the version of your ENS. Let me know how often this issue occurs, is it happening on a particular time?

Have you scheduled a task for the Amcore update? Provide us with few more information.

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use our Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from product experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by employees.
Join the Community
Join the Community