McAfee Endpoint Protection for Mac Big Sur compatibility

[Former Member]

I just upgraded to Mac OS Big Sur 11.0.1. Firewall and threat prevention are no longer working on Endpoint Protection. Is there a new version that is compatible or a fix out there?

[mpatel127 · Accepted solution]

Hi @Former Member ,

Thank you for reaching out to community for clarification,

IMPORTANT: Real-Time Scanning, and the Firewall in your McAfee software will stop working if you upgrade to macOS Big Sur while still running McAfee security software version 4.9 or earlier. To remain protected, do not upgrade to Big Sur if your McAfee software is at version 4.9 or earlier.

Please refer this link for detail clarification >>FAQs for McAfee consumer security products and Apple macOS 11 (Big Sur)  

Hope this helps!

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Thanks and regards,
Mayur P

[ktankink]

Hi @Former Member Are you running the newly released ENS Mac 10.7.5 version?  It added support for the macOS Big Sur 11.0 operating system

Ref https://docs.mcafee.com/bundle/endpoint-security-10.7.5-release-notes-macOS/page/GUID-7332C32C-C0A1-4443-A3DC-A25721093DB6.html.

[Former Member]

I don't know what version I was running. I had automatic updates on so I don't know why it didn't update automatically. I have since uninstalled it since it wasn't working anyways. Now I can't find a link to download the latest software, and the one through my corporation's home use program doesn't work with Big Sur.

[mpatel127]

Hi @ktankink ,

As per post >>https://community.mcafee.com/t5/Mac-and-Linux-Products/Big-Sur-compatibility/m-p/672483  @Former Member  is using Consumer product on mac?

We had advised customer to post query on consumer product line.

[Former Member]

I am using whatever version is provided through the U.S. Military's Anti Virus Home Use Program. I use a link provided by my employer.

[Former Member]

www.mcafee.com/mac/dod

This is the link. The product it links to will not download on my Mac because it says the OS is not supported.

[Former Member]

Is there any update on this issue?

[ktankink]

Hi @Former Member I would please suggest posting this question to the McAfee Consumer Community channel since that's what your inquiry is about. Refer to the https://community.mcafee.com/t5/Mac-Products/bd-p/mac-products channel.

This inquiry is currently in the McAfee Enterprise channel to which I have already provided that solution above.