McAfee Profiler results file *.mpr is corrupted.

[KingInTheNorth]

Everytime I run a capture and save the results, I am unable to reopen the .mpr file.

It states, "McAfee Profiler cannot open this file as the file has been corrupted."

I ran the profiler using command prompt and via the gui interface with the same result of the file being corrupted when I try to open it in the GUI interface.

Please advise on how to properly capture and reopen the result files.

[Former Member]

Hello @KingInTheNorth 

Thanks for your post.

Please try to download the McAfee Profiler from below KB article:

https://kc.mcafee.com/corporate/index?page=content&id=KB69683

Attachment Password is clean

or, 

You can also try to download the package from the below link after logging to your account:

https://support.mcafee.com/webcenter/portal/supportportal/pages_tools/toolsMcAfeeProfiler?_ga=2.1547...

Was my reply helpful?
If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

[KingInTheNorth]

I downloaded the the files again and I am still getting the same result.

I have tried using mprofiler manually through the gui, through cmd and through ePO.

I am unable to save the file to reopen later or open the file that is automatically created.

I have also tried this on several different systems and 2 different ePO servers with the same result.

Please advise on how to proceed.

Thank you.

[Former Member]

Hello @KingInTheNorth 

Thanks for your response.

If you are seeing the same behaviour in that case I would suggest you to please open a new service request with support team to check further.

Was my reply helpful?
If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

[KingInTheNorth · Accepted solution]

The issue is FIPS (Federal Information Processing Standard) being enabled.

Turning off FIPS on a test system (and restarting) I was able to run the MProfiler and save then reopen *.mpr files with no problem.

I believe the hashes algo used within *.mpr is not compatible with FIPS enabled.

To disable FIPS (temporarily) open gpedit.msc - Computer Configuration - Windows Settings - Security Settings - Local Policies - Security Options. Select ,System cryptography: Use FIPS compliant algorithms for encryption, hashing and signing, Set it to disabled and restart.

Repeat the steps to re-enable FIPS once finished.