cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Former Member
Not applicable
Report Inappropriate Content
Message 1 of 3

Upgrade TSH to MVISION

Good Morning. These days I renewed the antivirus subscription I had. And the seller told me that TSH is a discontinued product, therefore they quoted me the upgrade to MVISION. Now, I go to the McAfee ePO SaaS console and I no longer have the SUBSCRIPTIONS option to be able to update the licenses. Does anyone know how I can do to update the new MVISION license? Thank you. Gabriel.

2 Replies
Former Member
Not applicable
Report Inappropriate Content
Message 2 of 3

Re: Upgrade TSH to MVISION

Reach out to our Customer Services Team for assistance in regards to licensing.

Former Member
Not applicable
Report Inappropriate Content
Message 3 of 3

Re: Upgrade TSH to MVISION

Thank you.

These days I contacted phone support and commented on the problem I am having.

I was assigned a case number (4-20245018001).


They told me they would contact me by mail or by phone.

At the moment, they have not contacted support.

regards

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use our Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from product experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by employees.
Join the Community
Join the Community