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sunshinebg
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Message 1 of 10

Access to submit enterprise ideas

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Hello, can i get a access to  submit enterprise ideas?

Currently i have access denied, buy have several ideas to submit.

 

McAfee Certified Product Specialist: (ePO), (ENS), (HiPs)
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AdithyanT
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Message 6 of 10

Re: Access to submit enterprise ideas

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Hi @sunshinebg 

I hope the answer provided has helped in a solution. For the reference of others who come across the same question:

The logged in user account in to Community page should be the same one used to login to you Service portal so that you can post Enterprise/Business product Ideas. The FAQ document for reference is here.

I sincerely hope this helps!

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Thanks and regards,
Adithyan T

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9 Replies
AdithyanT
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Message 2 of 10

Re: Access to submit enterprise ideas

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Hi @sunshinebg 

Thank you for posting here. Let me have this checked internally and get back to you on this. Meanwhile, if any Moderators come across this post, they may be able to action immediately as well.

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Thanks and regards,
Adithyan T
AdithyanT
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Message 3 of 10

Re: Access to submit enterprise ideas

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Hi @sunshinebg 

Thank you for your time and patience with us. I have created an internal escalation with the concerned team to look into the same. Kindly please bear with me while I get back to you with their response.

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Adithyan T
sunshinebg
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Message 4 of 10

Re: Access to submit enterprise ideas

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Thx, hope @tiffany or @cdinet  see this thread.

McAfee Certified Product Specialist: (ePO), (ENS), (HiPs)
cdinet
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Message 5 of 10

Re: Access to submit enterprise ideas

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We are working on it 🙂

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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

AdithyanT
Employee
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Message 6 of 10

Re: Access to submit enterprise ideas

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Hi @sunshinebg 

I hope the answer provided has helped in a solution. For the reference of others who come across the same question:

The logged in user account in to Community page should be the same one used to login to you Service portal so that you can post Enterprise/Business product Ideas. The FAQ document for reference is here.

I sincerely hope this helps!

Was my reply helpful?
If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

Thanks and regards,
Adithyan T
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Message 7 of 10

Re: Access to submit enterprise ideas

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Hi,

I still have this message when I try access to Business Idea Hub :

"You do not have sufficient privileges for this resource or its parent to perform this action.

Click your browser's Back button to continue."

Even if I use the same @mail ID for Service Portal and for Community.

Can you help please ?

Thanks in advance.

AdithyanT
Employee
Employee
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Message 8 of 10

Re: Access to submit enterprise ideas

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Hi @sunshinebg 

Just a quick update, Can you try accessing Enterprise Ideas forum using this account as well now?

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Thanks and regards,
Adithyan T
sunshinebg
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Message 9 of 10

Re: Access to submit enterprise ideas

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Now is ok, thank you.

McAfee Certified Product Specialist: (ePO), (ENS), (HiPs)
AdithyanT
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Message 10 of 10

Re: Access to submit enterprise ideas

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@sunshinebg 

Thank you for your kind response. I am glad to be of help!

Have a nice day ahead!

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Thanks and regards,
Adithyan T
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