Could you someone from Trellix please confirm which Scan Engine version MacOS devices should be using?
The highest version this article "Supported platforms for Endpoint Security for Mac" mentions is 6300.
Technical Articles ID: KB84934
Last Modified: 12/2/2022
This article "About the 6.x.xx Anti-Malware Scan Engine" confirms the EOL date of 6400 as 14/12/22.
Technical Articles ID: KB66741
Last Modified: 11/24/2022
However, our MacOS devices are on version 6400 and are not updating to version 6500 through our ePO install task.
Many thanks
Hi,
Thank you for reaching us on the community portal.
ENS for Mac currently does not support Engine 6500, Hence it was reverted back.
The current highest supported Engine for ENSM is 6400.
Also, per the below KB Scan Engine, 6600 for Endpoint Security for Mac isn't yet released.
https://kcm.trellix.com/corporate/index?page=content&id=KB66741&pmv=print
Hope this helps.
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Hello @Nitisha_Awas ,
Thank you very much for the information.
It would be great if the article "Supported platforms for Endpoint Security for Mac"
https://kcm.trellix.com/corporate/index?page=content&id=KB84934 could also be updated accordingly.
It doesn't mention the 6400 scan engine for ENSM.
Hello @ezim
This is noted.
We will get the KB updated.
Thank you,
Aravind K
I would like to second getting the KB article updated. I just spent several hours trying to figure out why our macOS systems were stuck on 6400 instead of going to 6500 or the new 6600 until I came across this forum post. The first place I went was to the KB articles and all of them made me think I had some sort of issues because we should be 6500/6600 on macOS. None of the 6600 emails/documentation going out right now for the rollout mention that macOS will not get this or the 6500 engine. The details for MEDDAT indicate that it should be pushing systems to 6500/6600 but does not indicate this is only for Linux and not macOS.
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