LIGHTFX.DLL RDN/Generic.RP

[Former Member]

Hello, there's a game that I want to play on multiplayer, and to play multiplayer in said game I need to have all the required files, and every time I boot it up, McAfee says that its malware, according to VirusTotal, 7 out of 66 antiviruses detect it as a virus, McAfee says that it's a "RDN/Generic.RP" or an "JTI/Suspect.196612!66b3af90c123", but I'm pretty sure that it's a false positive, and i've tried excluding it but it will appear on the quarantine anyways, any help?

[sovanpratihar]

Yes, it could possibly be a false positive. Could you submit a copy of the file to our labs team and share the submission ID here?

Refer the link https://kc.mcafee.com/corporate/index?page=content&id=KB68030 

It would help is you can share the scan log showing detection.

[Former Member]

I do not have an account on the Service Portal and I don't know how to get a Grant Number, what do I do?

[dvarnell]

 Hi TwinTurbo,

If you are using our consumer products, please check out the following page:

https://service.mcafee.com/webcenter/portal/cp/home/articleview?locale=en-US&articleId=TS102053

Thanks!

[Former Member]

i´ve got the same problem at my new Photoshop version. What can I do to be really safe?

[dvarnell]

Hello Valwolannes,

I would recommend following the same steps as above to submit the file(s) as a suspected false positive.

Thanks!