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Hello @Hiep_Nguyen
If your traffic is passing via proxy, there are chances the proxy is sending a cached copy. In such scenario, you can clear cache and check. If it's direct internet, kindly clear browser cache and Sensor malware cache using command clearmalwarecache
Kindly contact support team if the files are still getting downloaded.
Hello @Hiep_Nguyen
You can add hash of the pdf file in blacklist and then download the same file. The sensor should be able to block the file download. Regarding alert generation, you can change severity to medium and check if the alerts are triggered.
you know, i tried with hash file and blacklisted it but it didn't work. Even I have downloaded it over and over again and the result is the same.
Hello @Hiep_Nguyen
If your traffic is passing via proxy, there are chances the proxy is sending a cached copy. In such scenario, you can clear cache and check. If it's direct internet, kindly clear browser cache and Sensor malware cache using command clearmalwarecache
Kindly contact support team if the files are still getting downloaded.
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