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Former Member
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Message 1 of 10

ERC re-image

Hi, While re-imaging the ERC-1260 I faced the error "Errors detected during installation".

I was able to make the system boot from USB DVDdrive. Please take a look at the attached screenshot.

The image which I received from the support is “ERC.lockediso-9.6.1MR1.iso” . Is there anything to do with the image name as it is saying "lockediso”.

Please let me know if you have faced the same issue.P_20170725_081530 (1).jpg

9 Replies

Re: ERC re-image

Moved to SIEM forum for a better chance of an answer

Former Member
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Message 3 of 10

Re: ERC re-image

Thanks!

sssyyy
Reliable Contributor
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Message 4 of 10

Re: ERC re-image

exact same error happened to me once I tried to reimage a ACE with locked.ERC. So make sure you are using the correct device iso when reimaging ERC. 

Former Member
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Message 5 of 10

Re: ERC re-image

Image is getting detected correctly on both the receivers.I cross checked this with support as well.They said image is fine.

How did you fix it ? I am using LG USB DVD drive

sssyyy
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Message 6 of 10

Re: ERC re-image

I too use LG USB DVD. I think make sure you are trying to reimage an ERC device, and verify the checksum of the iso before you burn it onto DVD. I use ImgBurn with 2x speed.

Former Member
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Message 7 of 10

Re: ERC re-image

Thanks sssyyy.. I was able to re-image the appliance using the imgburn..I guess something wrong with the PowerISO while making the dvd bootable.

cheers!

AtulHon
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Message 8 of 10

Re: ERC re-image

By any chance, does anyone have this image file ? Would like to have a copy of it for restoration purpose. 

AtulHon
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Message 9 of 10

Re: ERC re-image

Do you still have this Copy ?
Wiles
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Message 10 of 10

Re: ERC re-image

Does anyone have a copy of "ERC.lockediso-9.5.0.iso" I can download please.?

 

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