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upgrading siem 10.4 to 11.3

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after upgrading the esm from 10.4 to 11.3 i have some issue 

after the login page in the dashboard i just see the elapsed time that keep running but not going 

anywhere.

i try to choose any option in the left pane of the system without success, sometime i see a blank page and some time the buffing that shows 100%.

i tried to check some error log and did not saw any thing that can help.

some one can help, maybe had the same issue

 

thanks for the helpers !   

1 Solution

Accepted Solutions

Re: upgrading siem 10.4 to 11.3

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Hello,

Most probably the issue is occurring due to a Bug. It is recommended to install the latest Hot Fix 13 in order to shield the device from known Bugs.

You may open up a Service Request with McAfee Support requesting for latest Hot Fix and install it on all of your SIEM devices.

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2 Replies

Re: upgrading siem 10.4 to 11.3

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Hello,

Most probably the issue is occurring due to a Bug. It is recommended to install the latest Hot Fix 13 in order to shield the device from known Bugs.

You may open up a Service Request with McAfee Support requesting for latest Hot Fix and install it on all of your SIEM devices.

Re: upgrading siem 10.4 to 11.3

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Hi, 

 

The fix patch 13 helped to solve the issue, now i am having another issues but there is a case open for that. 

Thanks for your advice. 

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