Showing results for 
Show  only  | Search instead for 
Did you mean: 

McAfee Ransomware Recover (MR2) Failed to get latest package list from server

Hello Expert,

we have a problem with McAfee Ransomware Recover (MR2), i'm running this command "MfeDecrypt -list" the result, show the message error "failed to get latest package list from server. please check your network connection and try again."
i already switch the connection to another provider. but the result still the same.




1 Reply
Report Inappropriate Content
Message 2 of 2

Re: McAfee Ransomware Recover (MR2) Failed to get latest package list from server

Hi @Ifan_Subekti ,

I'm sorry to inform the tool has been retired and is no longer supported.


Was my reply helpful?
If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use our Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from product experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by employees.
Join the Community
Join the Community