ePO Update 14 - Virustotal integration fail

[iverbuyst]

Hello,

We installed update 14 on our ePO server and since then the Virustotal integration in the TIE Reputation tab generates a message "an unknown error has occurred".

The stderr.log of our ePO server has an entry every time we try this which look like this : 

nov 21, 2022 12:44:26 PM org.apache.catalina.core.StandardWrapperValve invoke

SEVERE: Servlet.service() for servlet [TIEServerMgmt] in context with path [/TIEServerMgmt] threw exception [The absolute uri: [http://java(.)sun(.)com/jst/fmt] cannot be resolved in either web.xml or the jar files deployed with this application] with root cause

PS : I modified the link because the normal link Is not allowed to be posted

[savidudu]

Hello,

Could you please go to the Server Settings-Tie topology and see whether any error coming.

After clicking on topology please wait for some seconds.

Thanks

[iverbuyst]

Hello,

Going to Server - TIE Server Topology Management and clicking on the TIE servers doesn't produce an error message. I even can click on all details and all info is shown.

At first glance it just seems to be the integration of the Virustotal tab in the TIE reputation that has an issue in update 14. Until this morning we where on update 12 without any issues.

Best Regards,

Ivan

[SWISS]

There is a HOTFIX for this tells me Mcafee/Trellix in another POST today 06.12.2022

I don't work for Mcafee/Trellix reported same issue today.

You have to open a case SR# or they be nice and post it direct to use in a PM somehow?

Greetings from Switzerland

Trellix/Mcafee Partner