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Former Member
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Message 1 of 6
‎03-21-2014 02:48 PM

Display issue with Google Chrome and ePO v5.1

I just recently updated to ePO v5.1 which supports Google Chrome browser.  I've encountered a possible bug and was wondering if anyone else can confirm it or it's something with my install.  When opening any of the policies from the policy catalog under (VirusScan Enterprise 8.8.0 > On-Access Default Processes Policies) I get a blank grey screen.  See attached screenshot.  All other policies load up and display just fine.

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rackroyd
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Message 2 of 6
‎03-24-2014 09:23 AM

Re: Display issue with Google Chrome and ePO v5.1

If the issue is specific to one product's policy then it's most likely down to the extension that product uses.

The extensions are 'owned' by the respective point product rather than ePO.

That actually makes this more a VirusScan question than ePO, odd though it may sound !





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toto1988
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Message 3 of 6
‎04-24-2014 04:35 AM

Re: Display issue with Google Chrome and ePO v5.1

Same issue here with Firefox 28.0.

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rackroyd
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Message 4 of 6
‎04-24-2014 08:15 AM

Re: Display issue with Google Chrome and ePO v5.1

Mioving to vse group as it's specific to that extension.





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wwarren
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Message 5 of 6
‎04-24-2014 08:21 AM

Re: Display issue with Google Chrome and ePO v5.1

I suggest reporting such issues through Support, so they can be clarified, confirmed, and escalated for fixing as needed.

We'll help you find workarounds to use in the meantime, if none have been found already.

William W. Warren | S.I.R.R. | Customer Success Group | McAfee
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PhilR
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Message 6 of 6
‎04-25-2014 07:16 AM

Re: Display issue with Google Chrome and ePO v5.1

Also occurs on ePO 4.6.7

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