cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
pakorn
Level 9
Report Inappropriate Content
Message 1 of 2

Create Policy for Cloud Proxy on Web Gateway On-Premise

Hi

Customer need to create Policy For Web Gateway Cloud Service in Web Gateway On-Premise in Hybrid solution. 

But this policy need to effect for Cloud Proxy Client Only 

How to config it ? 

 

I Try to Check Enable in Cloud ( Not Check Enable ) It not working 

For Sample I Try to any allow for Cloud client but Cloud client still found the block page with Ruleset 14.Web Access Policy

Test Cloud Allow All.jpg

1 Reply
AaronT
Reliable Contributor
Reliable Contributor
Report Inappropriate Content
Message 2 of 2

Re: Create Policy for Cloud Proxy on Web Gateway On-Premise

@pakorn 

It's a bit confusing, for a rule to be "enabled", you have to check the Enable box.  To have it synced to the cloud in hybrid mode, you have click the "Enable in Cloud".  What I would do is change the criteria of the ruleset from Always to "InTheCloud equals True"

That criteria (instead of always) will ensure that the only way the ruleset is entered is if the user is in the cloud not on-prem.

 

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use our Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from product experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by employees.
Join the Community
Join the Community