Email Alert Notification

[Former Member]

Is there anyway to test the email configuration in web gateway 7? Rather then applying an event to a rule?

Thanks

[Former Member · Accepted solution]

Yes, go to a command line prompt of your one of your proxies and do the following. Where the bold is what you would need to type in.

telnet 10.10.10.10 25  (this would be the same IP as you have in your email configuration)
Trying 10.10.10.10...
Connected to 10.10.10.10.
Escape character is '^]'.
220 testemail.acme.com Mailing Service Academy, V.0 ready at  Tue, 13 Dec 2011 10:02:26 -0800
HELO acme.com
250 testemail.acme.com Mailing Service Academ Hello [10.10.10.10]
MAIL FROM: user1@acme.com
250 2.1.0 user1@acme.com....SenderOK
RCPT TO: user2@acme.com
250 2.1.5 user2@acme.com
DATA
354 Start mail input; end with <CRLF>.<CRLF>
test email from a web proxy
.
250 2.6.0 <dfadsfasdfasdfasdfasdfasdfasdfasdfasdfasdfasdfasdfasdf>Queued mail for delivery
QUIT

[asabban]

Thank you very much. Indeed this is the best way to verify that SMTP is working properly. There is no "Test Email" button yet 😞

Best,

Andre

[Former Member]

Thanks..... We figured out the issue, it was with the HELO name

[pakorn]

EHLO testemail.acme.com

[pakorn]

1. Open a command prompt.
    
2. Type the following command: telnet <mail server name or IP> 25
3. Type: EHLO <mail server internet name>
       Replace <mail server internet name> with your mail server's public fully qualified domain name - for instance, mail.dell.com.
    
4. Type: mail from: <**personal information omitted**> and press Enter.
    
5. Type: rcpt to: <**personal information omitted**> and press Enter.
    
6. Type: data and press Enter.
    
7. Type: Subject: <a subject here> and press Enter.
    
8. Type: This is a test message sent from telnet. and press Enter.
    
9. Type:  .   and press Enter
       The message should be accepted for delivery.