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Jblack
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Message 1 of 4
‎02-07-2023 08:41 PM

Is there a way to do a factory reset of MWG 5500?

I was going to add a new web gateway to the cluster but wanted to upgrade the software version first. I clicked on update appliance thinking it would ask me for a file but it automatically updated from 10.2.5 to latest version. I wanted it to upgrade to 10.2.9. I'm wondering if there's a way to do a factory reset and I'll just start all over again.
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fw_mon
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Message 2 of 4
‎02-08-2023 02:21 AM

Re: Is there a way to do a factory reset of MWG 5500?

Hello @Jblack 

you need to reinstall the appliance software, there are no reset or revert feature available. Either you use an exact version you need or use previous version then upgrade to a desired version using mwg-switch-repo command with a -sticky option.

Was my response useful to you? If so, please consider marking it as an Accepted Solution and giving it a Kudo (click on the thumb up symbol) to help other community members. MWG+Splunk=❤
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Jblack
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Message 3 of 4
‎02-08-2023 10:24 AM

Re: Is there a way to do a factory reset of MWG 5500?

Found a way to do it actually.  

yum history

yum history undo 

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fw_mon
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Message 4 of 4
‎02-08-2023 10:36 AM

Re: Is there a way to do a factory reset of MWG 5500?

yes, this is a great way for small rollbacks but can fail for large version leaps. As RedHat warns "downgrading a system to minor version is not recommended as this might leave the system in an undesired state"  https access.redhat.com/solutions/29617

 

Please reports if it worked for you.

Was my response useful to you? If so, please consider marking it as an Accepted Solution and giving it a Kudo (click on the thumb up symbol) to help other community members. MWG+Splunk=❤
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