Showing results for 
Show  only  | Search instead for 
Did you mean: 

MS office 365 tenant restrictions does not work


we are having problems with the rule of o365 restrictions for tenants.

Before we  update, MWG version to 10.2.5 worked correctly, at this moment it is not restricting access to other tenants.

MS 0365 R.T..PNGPlease your help.


1 Reply
Report Inappropriate Content
Message 2 of 2

Re: MS office 365 tenant restrictions does not work

Hello @Wagner1991 ,

have you ensured that for these specific URL hosts HTTPS scanning is bypassed so that header can be seen and rewritten for that?
Further details can be taken from this post as well:

In case you need further assistance, debug data is definitively needed but not here in community.
I would suggest to reproduce issue and generate a rule trace and open a SR along with feedback file so that we in support can check this.

1) Navigate to "Troubleshooting" > select the MWG you are testing on > "Feedback"
2) Keep the option "Pause running McAfee Web Gateway to create a backtrace (recommended)" enabled (this will NOT stop any service!)
3) Click the "Create Feedback File" button. This way we get your policy, configuration and debug information.
Via CLI:
# /opt/mwg/bin/ -l 2

1) Navigate to "Troubleshooting" > "Rule tracing central"
2) Select the MWG which currently processes your traffic and enter the client IP you are testing with
3) Press the "Go" button, reproduce the issue and stop the rule trace afterwards
4) Click on "Export" > "Export visible traces..."

Marcel Kutrieba
Technical Support Engineer

If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!
You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use our Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from product experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by employees.
Join the Community
Join the Community