Your url block by mcafee web gateway (malicious site)

[Former Member]

Hi McAfee Team,

I am not able to access website https://aforapple.co.in/  and getting below given alert ..

Alert : Your url block by mcafee web gateway (malicious site)

I checked with the web hosting services and they are telling that this site is totally secure as Its Https://

 and there is no other security issue.

Will you please help on this ??? what should i do to overcome this issue ..

Thanks 

Prince

[asabban]

Hello,

it looks like the web site is properly categorized as Blogs/Wiki, which is not a malicious category. The McAfee Web Gateway which is used when you are trying to access that web site might need to be checked.

Are you the administrator of that or is there an administrator/helpdesk available for your network you can get in touch with?

Best,
Andre

[Former Member]

Hi Andre,

Thanks for reply I am having admin rights for the website but not having rights for McAfee admin please let me know what I have to do ? is any thing I suppose to do with the site, As I want to resolve this problem ..basically its blog site which is build for education purpose but can not access due to this error ..

One more thing I want to add here is I requested my friends to access this site on their company network and they were getting (Access Denied) with below given error id 

• Error ID: TP-A4

but its working perfectly in the home network or the network were McAfee web gateway is not configured ..

Thanks,

Prince

[asabban · Accepted solution]

Hello,

we have re-categorized the web site. It is possible that the site now works. 

Please note that there are multiple filters in the Web Gateway that may block the site, while we manage the category the administrator of the network your friends are in might have applied additional filters on the Web Gateway. In that case something must be changed on the policy that those administrators apply, so they are the people to talk to 🙂

The error message is not an error message that defaults to the product. Let them try again tomorrow and see if the page works then.

Best,
Andre

[Former Member]

Hi Andre,

Thank you very much now its working ..

Thanks