Agent Extension 5.7.9 check-in

[savidudu]

Hello,

I am trying to check-in latest (5.7.9) extension version in my test environment and I am seeing the below error.

Same error has been seen on two ePO's while check-in the extension's.

The following error occurred while executing this line: Drive Location\ePolicy Orchestrator\Server\extensions\installed\EPOAGENTMETA\5.7.9.101\install.xml:245: The following error occurred while executing this line: Drive Location\McAfee\ePolicy Orchestrator\Server\extensions\installed\EPOAGENTMETA\5.7.9.101\install.xml:58: java.lang.NoSuchMethodError: com.mcafee.epo.policy.services.PolicyObjectService.savePolicyObject(Ljava/sql/Connection;Lcom/mcafee/orion/core/auth/OrionUser;Lcom/mcafee/epo/policy/model/PolicyObject;ZZZ)

Thanks

Is there anyone who also facing this issue ?

Thanks,

[cdinet]

Check this KB to see if all the versions match - maybe it got partially installed.  I would also highly suggest opening a ticket please.

https://kcm.trellix.com/corporate/index?page=content&id=KB70963

[gwgunster]

Yes receiving the exact same message. Also, tried installing the extension manually and received the same message. Did you get this resolved if so please let me know.

[cdinet]

Please open a ticket.  If there is a problem with that extension, it needs to go to development.

[gwgunster]

Can't open a ticket because I can't sign in to support portal.

Receive the below message. Is there a phone number I can call ?

"

SYSTEM ERROR: Portions of the ServicePortal are currently unavailable. We apologize for the inconvenience. Please try again later.

[cdinet]

Yes, https://kcm.trellix.com/corporate/index?page=content&id=KB95597 has the numbers listed.

[ktech]

I'm having this same issue.  Did you ever get this working?

[Pikapp691]

Did you receive any update on this issue?

[ktech]

I have not.  I was really hoping OP would respond...

[sakeleo213]

Yes receiving the exact same message. Also, tried installing the extension manually and received the same message.