☰
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
User55041441
Level 7
Report Inappropriate Content
Message 1 of 2
‎06-09-2023 10:44 AM

Amcore content version is not updating for certain systems

I am performing updates to the Amcore content for our systems in the system tree. These systems have the McAfee agent and ENS 10.7 installed on them. However, not all systems in the system tree are displaying the updated Amcore content version instead the version number is the same when ENS 10.7 was first installed on those systems. What can I do so that the Amcore content version displays the correct content version. I also did check to see if there still was an active connection between the remote system and EPO and there still is.
0 Kudos
Reply
1 Reply
cdinet
Employee
Employee
Report Inappropriate Content
Message 2 of 2
‎06-12-2023 07:47 AM

Re: Amcore content version is not updating for certain systems

This can help you identify the errors from the logs.  There are many failure reasons, so without knowing the errors, we can only guess.

https://communitym.trellix.com/t5/ePolicy-Orchestrator-ePO/SOLVED-HOW-TO-TROUBLESHOOT-CLIENT-UPDATE-...

 

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

0 Kudos
Reply
You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use our Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from product experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by employees.
Join the Community
Join the Community

TrellixSkyhigh Security | Support Trellix.com SkyhighSecurity.com

Legal Privacy Copyright © 2023 Musarubra US LLC