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wilfredy
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Message 1 of 9

Cannot Install Update 11 on ePO Server

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Hi Guys

I'm Trying to install Update 11 on ePO Server, but display

Upgrade or remove these product extensions to proceed.

Core Catalog 2.0.4.128 (coreCatalog) -requires Core Catalog 2.0.5.19

Endpoint Upgrade Assistant 2.1.0.39 (EndpointUpgradeAssistant) -requires Endpoint Upgrade Assistant 2.9.0.17

Endpoint Migration Assistant 10.6.1.1030 (ENDP_MIG_META) -requires Endpoint Migration Assistant 10.6.1.1089

VirusScan Enterprise 8.8 8.8.0.772 (VIRUSCAN8800) -requires VirusScan Enterprise 8.8 8.8.0.775

VirusScan Enterprise Reports 1.2.0.474 (VIRUSCANREPORTS) -requires VirusScan Enterprise Reports 1.2.0.477

Catalog Framework 2.0.4.128 (catalogFramework) -requires Catalog Framework 2.0.5.19

Rogue System Detection 5.0.6.123 (rsd) -requires Rogue System Detection 5.0.6.151


We are Running ePO Sever 5.10.0 (Build 2428) Update 6 (2.0.0.831)

How Can I get the update 7, 8, 9 and 10, ?

There are no available on Mcafee Web Page ( Product Download )

There are no available on Software Catalog on my ePo Server,

Any Helps Please..!!

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cdinet
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Message 2 of 9

Re: Cannot Install Update 11 on ePO Server

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The updates are cumulative and contain all the lower versions.  Update 10 also has software requirements since the version of tomcat is upgraded.  I would suggest updating your extensions to versions needed by update 11.  Upgrading extensions does not mean you have to update your clients to latest version right away.  That can be done at a later time after you have tested sufficiently.  Just be sure to have full epo and database backups before updating your extensions and after so you have good backups before attempting the update install.

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cdinet
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Message 2 of 9

Re: Cannot Install Update 11 on ePO Server

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The updates are cumulative and contain all the lower versions.  Update 10 also has software requirements since the version of tomcat is upgraded.  I would suggest updating your extensions to versions needed by update 11.  Upgrading extensions does not mean you have to update your clients to latest version right away.  That can be done at a later time after you have tested sufficiently.  Just be sure to have full epo and database backups before updating your extensions and after so you have good backups before attempting the update install.

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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

wilfredy
Level 9
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Message 3 of 9

Re: Cannot Install Update 11 on ePO Server

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Thanks for Reply Cdinet

Where Can I Find this extension :

Core Catalog 2.0.4.128 (coreCatalog) -requires Core Catalog 2.0.5.19

VirusScan Enterprise 8.8 8.8.0.772 (VIRUSCAN8800) -requires VirusScan Enterprise 8.8 8.8.0.775

VirusScan Enterprise Reports 1.2.0.474 (VIRUSCANREPORTS) -requires VirusScan Enterprise Reports 1.2.0.477

Catalog Framework 2.0.4.128 (catalogFramework) -requires Catalog Framework 2.0.5.19

I cannot find on Mcafee Web Site ( Product Download )

I cannot find on my ePo server 

Thanks..

cdinet
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Message 4 of 9

Re: Cannot Install Update 11 on ePO Server

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Software catalog should have latest versions, so if there is a higher version than one it specifies, use that.

VSE extensions are in software catalog

core catalog and framework extensions are also in software catalog under messaging and web security

 

 

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wilfredy
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Message 5 of 9

Re: Cannot Install Update 11 on ePO Server

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in the software Catalog  there are not those extensions. Please see the attachment file.

I need helps, I need update the extensions. How can i get them ?

 

cdinet
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Message 6 of 9

Re: Cannot Install Update 11 on ePO Server

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Under endpoint security section you will find VirusScan.  I will contact you via private msg for the catalog files.

 

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wilfredy
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Message 7 of 9

Re: Cannot Install Update 11 on ePO Server

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cdinet, there are not virusScan, under Enpoint Security section on my ePo Server.

Sorry..

wilfredy
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Message 8 of 9

Re: Cannot Install Update 11 on ePO Server

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cdinet, you' re right; I found the Viruscan and install the extension.

Thank you very much.

Excuse my English, I'm from Dominican Republic.

Best regard..

cdinet
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Message 9 of 9

Re: Cannot Install Update 11 on ePO Server

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That's ok, glad you found it!

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