cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Former Member
Not applicable
Report Inappropriate Content
Message 1 of 3

EEPC 7 and ePO 5 and EEDEEP missing errors

Jump to solution

So we have setup a fresh server with a fresh install of ePO 5.0.1

I have checked in EEPC 7.0.2 and got the error when trying to check in the EEDeep extension about needing EPOAMT 1.5

I saw the KB article about this that was published today. The suggestion is to install the 1.5 extension in order to check it in.

Problem is, ePO 5.0.1 tells me this when checking in 1.5:

Extension EPOAMTReports, version 1.5.0.511 is not compatible with this version of ePolicy Orchestrator.

Anyone else have any luck with this?

1 Solution

Accepted Solutions
jstanley
Employee
Employee
Report Inappropriate Content
Message 3 of 3

Re: EEPC 7 and ePO 5 and EEDEEP missing errors

Jump to solution

EPO 5.0 requires Deep Command 2.0. Deep Command 1.5 is not compatible with EPO 5.0.

View solution in original post

2 Replies
rackroyd
Employee
Employee
Report Inappropriate Content
Message 2 of 3

Re: EEPC 7 and ePO 5 and EEDEEP missing errors

Jump to solution

Looking at KB76736 - 'ePO 5.0 supported products'

It shows that EPOAMT 2.0.0.437 is the minimum supported version under ePO 5.x so I suspect that's just not going to work. (i.e. DC 2.0 minimum required with ePO 5.x)

Can you share the KB number you're referring to please ?

Please bear in mind this is more a point-product question than ePO and may need moving to the EEPC group for further advice.

thanks.





Was my reply helpful?


If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?
jstanley
Employee
Employee
Report Inappropriate Content
Message 3 of 3

Re: EEPC 7 and ePO 5 and EEDEEP missing errors

Jump to solution

EPO 5.0 requires Deep Command 2.0. Deep Command 1.5 is not compatible with EPO 5.0.

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use our Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from product experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by employees.
Join the Community
Join the Community