End of Life for McAfee Agent 5.5.x, 5.0.x

[ryan190]

what does McAfee mean by end of life for the agent?

Will ENS stop getting updates pushed to it? will the agent stop working? 

or is it purely end of support and McAfee will no longer fix or support any issues that may ariase?

[rackroyd]

Hi,

The general EOL policy document can be downloaded from this page:
McAfee Product & Technology Support Lifecycle – End of Life (EOL) – End of Support | McAfee

It should help answer these questions for you.

Hth

[ryan190]

Hi

the only thing i can find is this KB

End of Life for McAfee Agent 5.5.x, 5.0.x

Which doesn't really answer my questions

[Former Member · Accepted solution]

Hello @ryan190 

Yes You will get support on best effort basis.

You will get the updates and agent will communicate with ePO.

We release new versions of Agents and it is recommended to have latest versions on the machine.

If you encounter any error or issues with end of life/support versions in that case you need to upgrade to the latest version.

Thanks.

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