Error occurred while installing ENDP_GS_1070

[User48574587]

I'm trying to deploy client tasks after the agent has been installed. The agent installs fine via EPO server, but when I start client tasks it always seems to fail at Error occurred while installing ENDP_GS_1070. Here is some of the log. 2022-12-07 11:25:02.162 masvc(7060.6560) compatservice.Info: is_compat_running: 0, is_compat_required: 0 2022-12-07 11:25:02.187 masvc(7060.6560) compatservice.Info: Received notifications for changes on backcompat watcher 2022-12-07 11:25:02.188 masvc(7060.6560) compatservice.Info: is_compat_running: 0, is_compat_required: 0 2022-12-07 11:25:02.191 masvc(7060.6560) Updater.Info: Script Event : EID:0, Sev:1, ProductId:ENDP_GS_1070, Locale:0000, Type:Install, State:9, Error:1601, NewVersion:10.7.0.2648, Date:, Message: 2022-12-07 11:25:02.191 masvc(7060.6560) Updater.Info: Script Event msg iEventId "0" iSeverity "1" iProductId "ENDP_GS_1070" iLocale "0000" iUpdateType "Install" iUpdateState "9" iUpdateError "1601" iNewVersion "10.7.0.2648" iDateTime "" iCustomMessage "" 2022-12-07 11:25:02.196 masvc(7060.6560) Updater.Info: Script Event : EID:0, Sev:4, ProductId:ENDP_GS_1070, Locale:0000, Type:Install, State:9, Error:-1, NewVersion:10.7.0.2648, Date:, Message: 2022-12-07 11:25:02.196 masvc(7060.6560) Updater.Info: Script Event msg iEventId "0" iSeverity "4" iProductId "ENDP_GS_1070" iLocale "0000" iUpdateType "Install" iUpdateState "9" iUpdateError "-1" iNewVersion "10.7.0.2648" iDateTime "" iCustomMessage "" 2022-12-07 11:25:02.198 masvc(7060.6560) Updater.Info: Script Event : EID:0, Sev:0, ProductId:EPOAGENT3000, Locale:0409, Type:N/A, State:1, Error:0, NewVersion:N/A, Date:N/A, Message: 2022-12-07 11:25:02.198 masvc(7060.6560) Updater.Info: Script Event msg iEventId "0" iSeverity "0" iProductId "EPOAGENT3000" iLocale "0409" iUpdateT

[cdinet]

Go through this link to see if you can pin down where the agent lies.  Basically, it could be agent issue, inability to get files, or the agent runs the setup for it and it fails.  If that is the case, then it is out of the hands of the agent and you would look at the install logs for the particular point product.  At that point, you might want to check with the ens team, if that is the case.

https://communitym.trellix.com/t5/ePolicy-Orchestrator-ePO/SOLVED-HOW-TO-TROUBLESHOOT-CLIENT-UPDATE-...