cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
juanpf
Level 7
Report Inappropriate Content
Message 1 of 2

Event Parser not running after update

I have updated the EPO console 5.10  with update 15. Everything was working fine.

Now I have a problem. The Event Parser service does not start. Server and apache are running.

The sql server 2019 is on another server. Ports are static. The connection test (server/core/config) is successful.

I ran the .msi "ole db driver" in SQL. But it was not installed, because it has a newer version

1 Reply
cdinet
Employee
Employee
Report Inappropriate Content
Message 2 of 2

Re: Event Parser not running after update

Try running this on the epo server to ensure it got installed properly - ePO_5.10.0_Update_15\resources\app\MSOLEDB

What update did you update from?  CU 14 removed some insecure ciphers, so it has a stricter tls requirement.  Try running IISCrypto on both epo and sql servers, choose best practices and reboot.

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use our Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from product experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by employees.
Join the Community
Join the Community