cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Former Member
Not applicable
Report Inappropriate Content
Message 1 of 6

How to STOP PULLING

When I try to upgrade AMCore and DAT, it said it was still pulling. I want to manually stop it. And Dashboard said "The last Master Repository pull attempt was ------ KST and was not successful."

1.

How do I stop pulling?

2.

Is there any way to upgrade my packages online automatically, without accessing the site to download the zip file and upload it?

3.

What is the difference between AMcore Content Package(V2) and DAT(V3)? 

5 Replies
Hem
Employee
Employee
Report Inappropriate Content
Message 2 of 6

Re: How to STOP PULLING

1.

How do I stop pulling?

 

A: Please go to server task. select the task (default is 'update master repository')->Action->End task.

2.

Is there any way to upgrade my packages online automatically, without accessing the site to download the zip file and upload it?

A: Yes, through Software catalog (if using ePO 5.10), through software manager (if using 5.9)

3.What is the difference between AMcore Content Package(V2) and DAT(V3)? 

 

A: Please look at #: 

https://kc.mcafee.com/corporate/index?page=content&id=KB82396

 

 

 

 

cdinet
Employee
Employee
Report Inappropriate Content
Message 3 of 6

Re: How to STOP PULLING

For #2, you can download the dats manually from here - https://www.mcafee.com/enterprise/en-us/downloads/security-updates.html

For # 3, v2 dats are not amcore content, they are dats for VirusScan and non-Windows AV products (ens).  Amcore content is the V3 dats.

If you have trouble stopping the pull task with terminate task option, you can try this.  Stop all epo services, but do not kill the tomcat process if it is taking a long time to stop.  Let it stop on its own, no matter how long it takes.  Then restart services and you should see it not running any longer.

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

Former Member
Not applicable
Report Inappropriate Content
Message 4 of 6

Re: How to STOP PULLING

Can you please let me know 1# how to stop pulling?

I can't check in... to update Dat version

Former Member
Not applicable
Report Inappropriate Content
Message 5 of 6

Re: How to STOP PULLING

There is no "stop function" on Server Task. Can you please elaborate it?

LKS
Employee
Employee
Report Inappropriate Content
Message 6 of 6

Re: How to STOP PULLING

Hey Namwoo,

There is no Stop option in server Task. You can only disable the Task. It seems there is already a Pull task running for long period of time. Am just reiterating what @cdinet  said. If you have trouble stopping the pull task with terminate task option, you can try this.  Stop all epo services, but do not kill the tomcat process if it is taking a long time to stop.  Let it stop on its own, no matter how long it takes.  Then restart services and you should see it not running any longer.

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use our Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from product experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by employees.
Join the Community
Join the Community