How to clear old waiting server tasks

[Former Member]

We are running ePO 4.5.5 build 1188 and have 14 tasks listed in the Server Task Log with a status of "waiting". These tasks range from 12 months old to 2 months old. How do I terminate them?

Thanks,

Brandon L

Message was edited by: brandonl on 12/2/12 8:52:26 PM CST

[Sk1dMARK]

Brandon,

Assuming that you have already tried to terminate them via the "Actions" button.

The only other way I know of is to bounce the three ePO services via the services.msc.

Hope this helps.

Regards,

Mark

[Former Member]

I have a similar problem on ePO 4.6. I have some "Run Client Task Now" tasks running that never end. After some time (within a month) it makes it impossible to view them, and scrolling down to them, or filtering for "In Progress" only results in errors. Only restarting ePO services will fix (temporary).

Lucky for me we install Windows updates and reboot the server every month.

[Former Member]

Thanks for the responses guys, here is more info:

The "terminate task" button is grayed out if I click on the task and open more details.

If I check the box (selecting a single task in the task log view) both "terminate task" and "purge task" buttons are grayed out .

I have restarted ePO services several times.

I have rebooted the server several times including a complete system shutdown where I shut down all agent handlers, shut down ePO, restart the SQL server, start the ePO and start the Agent Handler with no change to the 14 replication related "waiting" tasks...what do we do?

Thanks,

Brandon

[mbauman8]

hi brandonl,

EPO 4.5 is end of all ---> see Technical Articles ID: KB76892

First of all Update to epo 4.6 or 5.1

--> then look if the problem still exist.

good look

martin

[pjglover]

Hi folks

I have simlar issue - is there any ideas on a resolution?

Many thanks

[Former Member]

Checking to see if you were able to figure this one out Brandon?  I'm having the same issue.

Thanks!

[Former Member]

We appear to be having the same problem - EPO 4.6.6.

Want to terminat a task, but the "Terminate Task" option is grayed out.  Even when logged in as admin.

Any suggestions?