Installing rogue sensor 2.0

[Former Member]

We are getting the following error when install roque sensor:

12:59:03 Info Updater Initializing update...
12:59:03 Info Updater Downloading catalog.z.
12:59:03 Info Updater Verifying catalog.z.
12:59:03 Info Updater Extracting catalog.z.
12:59:03 Info Updater Loading update configuration from: catalog.xml
12:59:04 Info Updater Verifying SNO200Det.McS.
12:59:04 Info Updater Downloading SNO200Det.McS.
12:59:04 Info Updater Verifying SNO200Det.McS.
12:59:04 Info Updater Downloading PkgCatalog.z.
12:59:04 Info Updater Verifying PkgCatalog.z.
12:59:04 Info Updater Extracting PkgCatalog.z.
12:59:04 Info Updater Loading update configuration from: PkgCatalog.xml
12:59:05 Info Updater Installing SNOWCAP_2000.
12:59:05 Info Updater Downloading 0x0409.ini.
12:59:05 Info Updater Verifying 0x0409.ini.
12:59:05 Info Updater Downloading instmsiw.exe.
12:59:06 Info Updater Verifying instmsiw.exe.
12:59:06 Info Updater Downloading RSDSensor.exe.
12:59:06 Info Updater Verifying RSDSensor.exe.
12:59:06 Info Updater Downloading RSDSensor.msi.
12:59:06 Info Updater Verifying RSDSensor.msi.
12:59:06 Info Updater Downloading RSDSensr.cab.
12:59:07 Info Updater Verifying RSDSensr.cab.
12:59:07 Info Updater Downloading Setup.exe.
12:59:07 Info Updater Verifying Setup.exe.
12:59:07 Info Updater Downloading Setup.ini.
12:59:07 Info Updater Verifying Setup.ini.
12:59:19 Info Updater Error occurred while installing SNOWCAP_2000.
12:59:19 Info Updater Update Finished


Anyone got any ideas?

[Former Member]

Have you checked the Windows eventlog for errors ?

(Moved your post to the epo forum)

[Former Member]

Where is this log from? and is it from pushing a sensor to a client?

[Former Member]

It's a client log. Pushing from ePO orchestrator.

[Dvanmeter]

try to manually install the rogue sensor and see if a more discriptive error is generated