Patch 6 and Mcafee Agent extensions, no longer processing events

[Dvanmeter]

After updating the patch 6 extensions in EPO and the newest McAfee agent 5.0.2 extensions events are no longer processing. Anyone else seeing this

[exbrit]

Moved to ePO for faster response.

---

Peter

Moderator

[Former Member · Accepted solution]

There is a known issue with the patch 6 reporting extension for Virusscan. Remove the Reporting Extension only (not the management extension) and check in the patch 5 version for now. VIRUSCANREPORTS120(250)

[Dvanmeter]

That did it.  Everything is processing now.  Any idea when the fix for the extension will be out?

[Former Member]

I would expect a new extension soon but I'm not sure when exactly. The KB hasn't been updated yet but should when it's resolved. McAfee KnowledgeBase - VirusScan threat events do not parse to the ePO database with VirusScan Enter...