Setting Client Update time

[skeating]

Hello

I have Endpoint Security running on ePO 5.9. I would like to check what time the updates for the Endpoint Client are scheduled for, and can this be done from the ePO, or do I need to configure it on each client?

[cdinet]

This is something you can set up in epo as a client task, and the process is the same for different versions of epo.  This will help walk you through setting them up.

https://docs.mcafee.com/bundle/epolicy-orchestrator-5.10.0-product-guide/page/GUID-47314B44-2D19-433...

[skeating]

I am trying to follow the link you sent, but when I go to Client Task Catalog, and click on any of the client task types, then New Task, There is nothing for Client Update. Is there something I need to add, to get this on the menu?

[cdinet]

You would go to the product, McAfee Agent, then type of task is update.  From there you can then create an update task.

[skeating]

I would go to the product in the Client Task Catalog, or where?

[cdinet]

I should have given you this instead.

https://docs.mcafee.com/bundle/epolicy-orchestrator-5.10.0-product-guide/page/GUID-35F48D94-C2B3-452...

You can go to the client task catalog, but the easiest way is in the system tree, click on my organization on the left so it applies to all systems, then client on the assigned client tasks tab.  From there, create new task assignment.  Choose the agent and update task type, then choose create new task and create one there.  Then you can set the schedule as desired.

If you do it from the client task catalog, that only creates the task.  You still have to then go to system tree and assign it out and schedule it.

[skeating]

This is what I see when I go to System Tree, Client Task: I do not have the McAfee Agent or Product Update choice available

[cdinet]

Are you a global admin?  If not, then you need permissions for the McAfee agent and client tasks.  If you are a global admin, make sure under software\extensions, that you have the latest mcafee agent extension installed.  The product guide I referred you to will walk you through going to software manager/catalog to do that.  

[skeating]

I know I seem dense, but I have checked in the McAfee agent 5.6 as seen in the attached, but it does not show up as a Product. Is there something else I am missing?

[cdinet]

That screenshot only shows the agent key updater package checked in.  You need the agent package (not the embedded one) as well as that key updater and the msgbus package.