cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
kosmerm
Level 7
Report Inappropriate Content
Message 1 of 5

System Tree Synchronization problem with active directory

Jump to solution

Hello, i am using epo 5.10 server in a closed network , i have this problem that in the system tree --> my organization --> there i have created 3 subgroups. In the group details--> Synchronization type: there i have made everything correctly and when i press edit and Synchronize Now it doesnt happen. In Server task log these Synchronizations stuck in waiting status . When i restart the server the Sync happens but after 1 hour approximately it just stop to sync and deploy anything  to all PCs that exists inside these subgroups. Also the Registered LDAP server is ok and the test connection succeeds  Can you help me with that? Thank you ?

1 Solution

Accepted Solutions
cdinet
Employee
Employee
Report Inappropriate Content
Message 2 of 5

Re: System Tree Synchronization problem with active directory

Jump to solution

If the task is in a waiting status, have you installed any updates on your epo server yet?  If not, please do so.  There was a critical internal task missing in the GA version of epo that the update would fix.  

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

View solution in original post

4 Replies
cdinet
Employee
Employee
Report Inappropriate Content
Message 2 of 5

Re: System Tree Synchronization problem with active directory

Jump to solution

If the task is in a waiting status, have you installed any updates on your epo server yet?  If not, please do so.  There was a critical internal task missing in the GA version of epo that the update would fix.  

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

Talos
Level 8
Report Inappropriate Content
Message 3 of 5

Re: System Tree Synchronization problem with active directory

Jump to solution

Have you setup regular Active Directory synchronization server task? You need to setup scheduled tasks to maintain the directory sync the synchronise now button is just a once off sync. 

kosmerm
Level 7
Report Inappropriate Content
Message 4 of 5

Re: System Tree Synchronization problem with active directory

Jump to solution

Is there an option to make it happen automatically? As far as i know it does it only when i press the Edit and Synchronize now , i havent seen any automated task in the Server task log

cdinet
Employee
Employee
Report Inappropriate Content
Message 5 of 5

Re: System Tree Synchronization problem with active directory

Jump to solution

Go to server tasks, create a new task, type would be active directory sync.  You can then schedule it as desired.  

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use our Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from product experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by employees.
Join the Community
Join the Community