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Message 1 of 3
‎11-15-2018 11:55 PM

Unable to install Agent

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Unable to install Agent

I am unable to deploy agent on a machine, we have many machines on that site which have agent installed, but installation on this machine comes back with an err code =53.

Please help

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Hawkmoon
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Message 2 of 3
‎11-16-2018 04:43 AM

Re: Unable to install Agent

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Hi Ammit,

That error message might be addressed with the below:

PushAgent.cpp(176): Failed to authenticate to \\Computer_name, err=53 (push McAfee Agent installation fails with an incorrect error)
Technical Articles ID: KB87046

Is that message reported in the "MFEAgent.msi.<date information>.log" file?
(located in the temp folder of the target client device)

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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

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cdinet
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Message 3 of 3
‎11-26-2018 04:55 AM

Re: Unable to install Agent

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Please also refer to KB56386 - that lists environmental requirements for pushing agents.

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

View solution in original post

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Hawkmoon
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Employee
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Message 2 of 3
‎11-16-2018 04:43 AM

Re: Unable to install Agent

Jump to solution

Hi Ammit,

That error message might be addressed with the below:

PushAgent.cpp(176): Failed to authenticate to \\Computer_name, err=53 (push McAfee Agent installation fails with an incorrect error)
Technical Articles ID: KB87046

Is that message reported in the "MFEAgent.msi.<date information>.log" file?
(located in the temp folder of the target client device)

Was my reply helpful?

If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

0 Kudos
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cdinet
Employee
Employee
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Message 3 of 3
‎11-26-2018 04:55 AM

Re: Unable to install Agent

Jump to solution

Please also refer to KB56386 - that lists environmental requirements for pushing agents.

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

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