VIRUSSCAN8000 policy not being applied

[Former Member]

Afternoon

I have several hundred machines that are not reporting Virus Scan 8 and therefore are showing as unprotected even though they are obtaining the updates from a repository and performing ASCI every hour.

When i look in the directory, ONLY system details, product coverage reports and ePO agent are displayed.

I have tried reinstalling the agent but this does not make a difference.

I have compared working machines against unprotected, the only difference i can see is that VIRUSSCAN8000 policy is not being applied.

11 January 2008 14:04:47 Info Agent Agent Started Enforcing policies
11 January 2008 14:04:47 Info Management Enforcing Policies for EPOAGENT3000META
11 January 2008 14:04:47 Info Management Enforcing Policies for EPOAGENT3000
11 January 2008 14:04:47 Info Management Enforcing Policies for ePolicy Orchestrator Agent
11 January 2008 14:04:48 Info Scheduler Added a new task Deployment Task to Scheduler's task list
11 January 2008 14:04:48 Info Agent Agent finished Enforcing policies
11 January 2008 14:04:48 Info Agent Next policy enforcement in 5 minutes
11 January 2008 14:04:49 Info Scheduler Scheduler: Invoking task [Deployment Task]...
11 January 2008 14:04:49 Info Script Checking update packages from repository ePO_*******.
11 January 2008 14:04:50 Info Script Initializing update...
11 January 2008 14:04:50 Info Script Verifying catalog.z.
11 January 2008 14:04:50 Info Script Extracting catalog.z.
11 January 2008 14:04:50 Info Script Loading update configuration from: Catalog.xml
11 January 2008 14:04:51 Info Script Checking for software conflicts.
11 January 2008 14:04:51 Info Script Verifying VS800Det.McS.
11 January 2008 14:04:51 Info Script Verifying VS800Det.McS.
11 January 2008 14:04:51 Info Script Update Finished
11 January 2008 14:04:51 Info Script Closing the update session.
11 January 2008 14:04:51 Info Scheduler The task Deployment Task is successful
11 January 2008 14:04:51 Info Scheduler Scheduler: Task [Deployment Task] is finished

On working machines there is an extra line that looks like:

** January 2008 **:**:88 Info Management Enforcing Policies for VIRUSCAN8000

Is there a registry change or a simple fix to enable VIRUSSCAN8000?

Any help would be most appreciated, Many Thanks