Showing results for 
Show  only  | Search instead for 
Did you mean: 
Former Member
Not applicable
Report Inappropriate Content
Message 1 of 1

Virtual Technician Experiences

Like many companies, we routinely have to deal with broken clients (not reporting properties, not updating DATs, etc). Usually, a reinstall of the agent will fix the issue. I am wondering if anyone has experience with Virtual Technician for ePO and if it does truly help in automating the fix for common issues. This has the potential to be a big time saver for us so I would be pleased to hear that it works well for common issues. Thanks.

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use our Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from product experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by employees.
Join the Community
Join the Community