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cdinet · ‎05-03-2023

New update on eta - it may still be this week, but also may be released the beginning of next week, so there is no solid eta.

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Patrick_Eversen · ‎05-07-2023

Any news today ?

We now had to inform our support team to create a ticket. We had a daily workaround by reverting to the snapshot before install of sp1, but now the computer-account was reset in AD and after reverting snapshot ePo did not work any more. Services don't startup completely, so console is never online.

cdinet · ‎05-08-2023

Tentative eta is tomorrow. Hopefully that won't change.

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cdinet · ‎05-09-2023

This is available now in software catalog and download site and an SNS should be going out today also.

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AndyWan · ‎05-09-2023

Is there any update on the hotfix for those of us that can't afford to uninstall and reinstall the ePO?

cdinet · ‎05-10-2023

Why would you need to uninstall/reinstall epo? If you have the issue with eventparser and apache crashing, just run the reposted sp1 update in repair mode. You should not have to reinstall anything except for the update.

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Patrick_Eversen · ‎05-09-2023

We tried the hotfix, but that did not fix our issue. We've now requested the new released sp1. Hopefully that will solve our issues.

SelsKurt · ‎05-10-2023

on my site the SP1 repost published yesterday didn't solved the issue for our main epo. i'm still sutck after failing update with a corrupted service (apache). Lovely solution is snapshot restore and db too.
I have requested the support to reopen the old case.

best regards

cdinet · ‎05-10-2023

What is corrupted about the apache service, can you be more specific on what exactly is wrong with it?

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cdinet · ‎05-10-2023

What exact issues are you having that the hotfix didn't resolve?

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Re: ePO 5.10 Service Pack 1 Update (ePO 5.10 SP1 CU):

Re: ePO 5.10 Service Pack 1 Update (ePO 5.10 SP1 CU):

Re: ePO 5.10 Service Pack 1 Update (ePO 5.10 SP1 CU):

Re: ePO 5.10 Service Pack 1 Update (ePO 5.10 SP1 CU):

Re: ePO 5.10 Service Pack 1 Update (ePO 5.10 SP1 CU):

Re: ePO 5.10 Service Pack 1 Update (ePO 5.10 SP1 CU):

Re: ePO 5.10 Service Pack 1 Update (ePO 5.10 SP1 CU):

Re: ePO 5.10 Service Pack 1 Update (ePO 5.10 SP1 CU):

Re: ePO 5.10 Service Pack 1 Update (ePO 5.10 SP1 CU):

Re: ePO 5.10 Service Pack 1 Update (ePO 5.10 SP1 CU):

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